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Touch ‘n Go eWallet: What’s Coming in 2024 for Customers and Merchants

Image by The Malaysian Reserve

Touch ‘n Go eWallet, a leading fintech player in Malaysia, is gearing up to introduce new services tailored for both customers and merchants in the year 2024. Following a successful 2023 marked by substantial growth and market leadership, TNG Digital, the operator of Touch ‘n Go eWallet, unveiled its plans for the upcoming year during a media briefing.

 

Image by SoyaCincau

Alan Ni, CEO of TNG Digital, highlighted the company’s impressive performance, including a 50% market share in Malaysia and a significant increase in Total Payment Value (TPV) compared to previous years. With over 26 million registered users, Touch ‘n Go eWallet continues to dominate the market, boasting 20.9 million verified users via electronic Know-Your-Customer (eKYC) procedures.

Looking ahead to 2024, TNG Digital is focused on expanding its range of services for both customers and merchants. For customers, exciting new offerings include a revolving credit facility, a new lending product with favorable interest rates, and expanded investment opportunities through GOInvest, such as gold and share trading.

 

Image by Touch ‘n Go

Merchants can expect enhanced value-added services, including a new merchant wallet, features to drive foot traffic, and a suite of financial products tailored for businesses, particularly SMEs. Additionally, Touch ‘n Go eWallet plans to bolster security measures by implementing 100% eKYC verification, setting a new standard for safety and user authentication in the Malaysian eWallet landscape.

 

While some challenges remain before the full rollout of these initiatives, TNG Digital is committed to overcoming obstacles and delivering innovative solutions to meet the evolving needs of customers and merchants alike. Stay tuned for more updates as Touch ‘n Go eWallet continues to redefine convenience and reliability in the fintech industry.

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